Refund and Returns Policy - Ala Herbal Pharma

Refund and Returns Policy

The refund policy of Ala Herbal Pharma is designed to ensure complete customer satisfaction with their products. The company offers a full refund for eligible returns, which must meet certain conditions such as the item being in its original sealed packaging and accompanied by a receipt or proof of purchase. A full refund can be issued if the item received is defective, lost, damaged, or past its expiry date. If a customer receives a damaged or incorrect product, they must contact Ala Herbal Pharma immediately to have the issue evaluated and resolved.

To request a refund, customers can email their order details and reason for the refund to or call at 08439818102 (Available 10:30AM – 6:30PM). Ala Herbal Pharma takes customer feedback seriously and uses it to continuously improve the quality of their service. It is recommended to inspect the order upon receipt and notify Ala Herbal Pharma Customer Support within 24 hours of any incomplete, damaged, or incorrect product(s) to ensure prompt resolution. Ala Herbal Pharma will not accept liability for delivery issues if not notified within 24 hours of receipt.

Ala Herbal Pharma

Ala Herbal Pharma stands as a preeminent purveyor of top-tier herbal supplements, unwavering in our commitment to enhance the holistic health and vitality of our esteemed customers. Our overarching objective is to furnish a wide-ranging array of reliable and efficacious offerings, ensuring accessibility for all, while concurrently delivering unparalleled standards of customer service and assistance.

For Wholesale Purchase Contact At 7451039913

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