Our Domestic Shipping Policy sets out the procedures for delivering orders to our customers.
Processing times for Orders:
Orders are usually processed within 2-3 business days, but not on weekends or holidays.
If we are experiencing a high volume of orders, there may be a delay of a few days. If there is a significant delay in shipment of your Order, we will notify you by email or telephone.
Rates and Estimates for Shipping:
The shipping charges for your Orders will be displayed at checkout.
Standard shipping is used for all Orders.
Shipping cost: Free
Estimated delivery time: 5-7 business days
In some instances, delivery delays may occur.
Order Confirmation and Tracking:
Once your Order has shipped, you will receive a confirmation via Whatsapp/SMS/E-mail containing your tracking number. The tracking number will become active within 24 hours.
Customs, Duties, and Taxes:
Ala Herbal Pharma is not liable for any customs and taxes applied to Your Order. Customers are responsible for all fees imposed during or after shipping, including tariffs and taxes.
Damages:
Ala Herbal Pharma is not responsible for any products damaged or lost during shipping. If you receive a damaged Order, please contact us for a resolution.
Please keep all packaging materials and damaged goods in case you need to return the products.
Contact Us:
If you have any questions regarding this Shipping Policy, please contact us at:
By phone: 08439818102 (Available 10:30AM – 6:30PM)
By email: rahatultimate@gmail.com